EMERGENCY INTAKE

Tell us what happened.

Share the symptoms, the site address and the urgency. We will use that information to decide whether this is a quick repair, a security incident or a larger recovery.

Include these details

  • Your WordPress site URL.
  • What visitors or customers see right now.
  • When the problem started and what changed beforehand.
  • Whether the site is hacked, down, showing a warning or losing sales.
  • Whether you have hosting, WordPress admin or backup access available.

How to start

Use the emergency intake form below and include the details above. We review the information first so we can confirm the likely scope and next step.

Safety first

Do not send passwords, payment details or secret keys in an initial message. We will tell you what access is needed and how to share it safely after the scope is understood.

Not sure whether this is malware or an error? That is okay. Describe the visible symptoms and we will help classify the problem.

Request emergency help

Tell us what is happening and we will review the situation before recommending the next step.